FREQUENTLY ASKED QUESTIONS
We value clarity as much as craftsmanship. Here, you'll find everything you need to know about Tavari's creations, care, and customization.
Craftsmanship & Design
What makes Tavari different from other luxury jewelry brands?
Tavari combines handcrafted craftsmanship with lab-grown diamonds to create distinctive statement accessories you won't find elsewhere — from diamond car emblems to pet collars — each backed by certification, warranty and professional after-care.
What types of luxury accessories does Tavari make?
Tavari designs diamond statement pieces across a wide range, including brooches, pendants, cufflinks, belts, bracelets, bag charms, shoe charms, pet collars and pendants, luxury car emblems, and key covers — crafted for men, women, pets and cars.
Are lab-grown diamonds real diamonds?
Yes. Lab-grown diamonds are chemically, physically and optically identical to mined diamonds — the only difference is origin. Tavari uses lab-grown diamonds to create brilliant, high-quality statement pieces with full transparency on certification.
Are Tavari's lab-grown diamonds ethically and sustainably sourced?
Yes. Because our diamonds are created in controlled laboratory conditions rather than mined, they are a conflict-free and more sustainable choice, with a significantly lower environmental footprint than traditional mining.
How are Tavari car emblems installed?
You can follow the installation instructions provided with the emblem, but we recommend having it installed by an authorized dealer. You can also reach our support team with any concerns.
Are Tavari car emblems weatherproof?
Yes. Made from 316L stainless steel, Tavari emblems are water resistant and engineered to withstand extreme temperatures, moisture and UV exposure.
Is the car emblem removable?
Yes. While built to last, our emblems can be professionally removed without damaging your vehicle's surface.
Customization & Orders?
Can I request a custom or bespoke design?
Yes, we offer customization on request. Bring us your ideas or designs and we'll craft them into reality. We also enhance existing watches and accessories with diamonds and colored gemstones, transforming them into extraordinary pieces. For inquiries, email us at enquiry@tavari.ae.
Does Tavari ship across the UAE and worldwide?
Yes. Tavari ships throughout the UAE and delivers worldwide, so you can receive our luxury diamond accessories wherever you are.
Does Tavari offer corporate gifting?
Yes. Tavari runs a corporate gifting program for businesses looking to gift luxury diamond accessories for clients, executives and special occasions. For corporate gifting inquiries, please contact us at enquiry@tavari.ae.
Can I buy Tavari accessories as a gift for someone?
Absolutely. Many Tavari pieces — from diamond brooches and pendants to pet collars and car emblems — make distinctive luxury gifts. We also offer customization and corporate gifting for special occasions. For help choosing a gift, contact us at enquiry@tavari.ae.
Where can I see or buy Tavari products in person?
You can shop the full Tavari collection online, and you're welcome to visit our company boutique in Jumeirah Village Circle (JVC), Dubai, to buy or customize your piece in person. Selected pieces are also available through our authorized dealers — visit our Find Dealers page for current locations.
Care & Maintenance?
Can diamonds fall out of my Tavari accessory?
Each Tavari accessory is handcrafted using high-precision techniques and secure diamond settings, so stones staying in place is the norm. In the rare event that a lab-grown diamond becomes loose or falls out through regular wear, we offer complimentary inspection and repair within the warranty period.
What happens if my jewelry size doesn't fit?
We offer one complimentary resizing (where applicable) or an exchange within 15 days of delivery. The product must be unworn and returned with its original packaging. If resizing isn't feasible due to the design, our team will guide you to the best possible solution.
Do you provide repair services for diamond jewelry and accessories?
Yes. Tavari offers professional repair services including polishing, tightening, stone replacement and more. Simply start a service request through our website or WhatsApp and we'll guide you through the process. Charges may apply depending on the nature of the repair and your warranty coverage.
Warranty & Certificates
Can I get a third-party lab diamond certificate?
Every purchase includes a complimentary IDL certificate. Loose lab-grown diamonds above 1 carat are accompanied by an IGI certificate. For any additional certification requests, please contact our support team.
What is your returns and exchange policy?
We accept returns and exchanges up to 15 days from the date of purchase. The product must be unworn and returned with its original packaging. Please refer to our Returns & Exchange Policy for the complete terms and conditions.
Do Tavari pieces come with a warranty?
Yes. Tavari accessories are covered by a warranty, and we provide complimentary inspection and repair for covered issues during the warranty period. Please refer to our Service & Repair Conditions for full details.
