Conditions of Sale

Effective Date: August 5, 2025

Last Updated: August 5, 2025

1. Applicability & Changes

These Conditions of Sale apply to any order placed through Tavari’s website or customer service channels. We may update these Conditions from time to time; the latest version will be posted on our website and automatically apply to orders placed thereafter.

2. Eligibility

Orders are accepted only from individuals aged 18 years or older, or minors whose parent/legal guardian places orders on their behalf.
Purchases must be for personal use only—resale or distribution is prohibited.

3. Product Availability & Limits

All orders are subject to availability and our acceptance.
We reserve the right to set quantity limits per customer or per item and may refuse or cancel orders exceeding these limits.

4. Order Confirmation

Orders confirmed via email or WhatsApp constitute our acceptance, forming a binding sales contract.
If unavailable, we will notify you and may cancel or refund the order.

5. Pricing & Payment

Prices are listed in AED or local currency depending on location and include applicable taxes.
Payments are accepted via secure third-party payment gateways—Tavari does not store your payment data.
Full payment is required at checkout.

6. Shipping & Delivery

We offer worldwide shipping to eligible destinations.
Delivery charges and estimated delivery times are displayed during checkout.
Once shipped, tracking details will be shared via email or WhatsApp.
Delivery is expected within 30 days of confirmation, except for bespoke items requiring extra production time.
If delivery is significantly delayed, you may cancel the order and receive a full refund for undelivered items.

7. Returns & Exchanges

Refer to our Return & Exchange Policy for details.
You may cancel or return orders within 30 days of delivery, goods must be unworn, unused, and complete with packaging and documentation.
Personalized or bespoke items are non-refundable unless defective.

8. Complimentary Services

Gift wrapping, special packaging, or engraving services may be available subject to product eligibility and request.
Engraving or personalization renders items final sale.

9. Product Descriptions

We strive for accuracy in descriptions, dimensions, materials, and specifications. However, minor variances or errors may occur. Product images are for illustration purposes and may differ slightly from received goods.

10. Warranty & Legal Rights

Products sold are covered by our standard warranty where applicable.
Nothing in these Conditions affects your statutory consumer rights under applicable laws.

11. Limitation of Liability

To the extent permitted by applicable law, Tavari’s total liability for any claim related to an order is limited to the purchase price paid.
Indirect or consequential damages are excluded.

12. Force Majeure

We are not liable for delays or failures caused by events beyond our control (e.g., shipping disruptions, customs delays).

13. Dispute Resolution & Governing Law

These Conditions are governed by the laws of the United Arab Emirates.
Disputes should first be attempted to resolve amicably.
If unresolved, disputes can be brought before UAE courts, or where required by law, within your country of residence.

14. Entire Agreement

These Conditions, along with our Terms of Use, Privacy Policy, and Return Policy, constitute the entire agreement. They supersede any prior understandings or agreements.